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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

HOW DO I ORDER?

Ordering in our Online Shop is completely simple. After selecting the desired product you click on the Shopping Cart Button and placing there the article. Now you can select further products or convey the order immediately. If you have all desired articles in the Shopping Cart, click on "cash", and you are led automatically by the remainder of the order procedure.

+ HOW DOES THE SHOPPING CART WORK?
+ HOW CAN I PAY MY ODER?
+ WHEN DO I HAVE TO PAY?
+ The privacy policy is subject to my data?
+ Is my data encrypted?
+ What are the shipping costs?
+ HOW LANG IS THE DELIVERY TIME?
+ With which parcel service will the goods be shipped?
+ What happens if I am not present at delivery?
+ Can I specify an alternative delivery address?
+ Can I pick up my order directly from your Local Store?
+ CAN I ALSO PAY IN OTHER CURRENCIES INSTEAD OF EURO?
+ Must I pay customs duties for deliveries outside the European union?
+ What happens if my products arrive damaged?
+ What should I do if I don't like a product?