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smilestore CONTACT

You wish to inquire about an item? Have a complaint or problem with your order? 

Please contact our Customer Service from Monday to Friday 9:00am - 6:00pm at the telephone numbers listed below or send us around the clock an e-mail to:! We gladly answer your questions and promptly!

Mo till Fr 9:00am - 6:00pm  +49 (0) 201 453 549 - 0
Sa and Su 11:00am - 5:00pm   +49 (0) 162  97 11 651


By submitting the contact form I have read the Privacy Statement and agree that the information I provide may be collected and stored electronically. My data will only be used strictly for the purpose of processing and responding to my request. By sending the contact form I agree to the processing. Please send questions about data protection to:

Translated with
  • Your email address will not be published. Reguired fields are marked *


We are always happy when our products or the studio arouse the interest of the press. We are happy to provide you with visual material (web or print) and texts. You want to visit us with a film crew in the food? Also we like to do.

Please address any inquiries to Simone Marzloff (  | +49 (0)201 453 549 - 0 )  - so we know what to expect and we can prepare anything you asked for accordingly.


Kay Link - smilestore | Girardetstrasse 64 | D-45131 Essen